Re: AGL Rewards Connection Failure

roblo
Switched-on
2 Replies 2760 Views

Is this an ongoing issue

I haven't been able to ever access my rewards.

It useless having a reward page that you can't access

5 REPLIES 5
David_AGL
AGL Community Manager
1 Reply 2750 Views

Hi @roblo , no, there are currently no outstanding issues affecting AGL Rewards.

 

If you're having trouble accessing the page, shoot me a private message (click my name) with your account number and I'll have the tech team check why you're not able to access it via your account.

roblo
Switched-on
1 Reply 2740 Views

How do I PM you

David_AGL
AGL Community Manager
0 Replies 2735 Views

Click my name @David_AGL to go to my profile and there's a button to PM.

cwij
Semiconductor
1 Reply 2660 Views

Although not directly related, I am using Roblo's post to remind AGL staff that there has been no action on my 2018 "There appears to be no way to access AGL Rewards from within the redesigned app" suggestion in https://neighbourhood.agl.com.au/t5/AGL-Mobile-App-Feedback-and/There-appears-to-be-no-way-to-access....

It is still an issue and is another case of "It useless having a reward page that you can't access" (but from the AGL app).

David_AGL
AGL Community Manager
0 Replies 2656 Views

@cwij thanks for the nudge, I'm looking into this now.