app not showing usage

[sylvano]

I moved home in September. The AGL app has not shown my usage information since the move.

My new home has a smart meter.

I have received bills for usage, so AGL is receiving usage information, presumably. 

[Xander-AGL]

Hi @sylvano thank you for reaching out.

I'm going to reach out to you privately so I can ask for some more details.

Kind regards,
Xander

[sylvano]

I don't have a smart meter as it turns out.

It is an interval meter.