agl app and website

[upset1]

The AGL app and website are completely hopeless after hours if you have an internet problem.

It's about time AGL did something about this because customers get very bad service by only having such short service hours and no way to contact or leave a message even when your internet connection starts to run slow and lags plus the ping drops like a stone it's about time AGL did something about this terrible customer service

[Deepesh_AGL]

Hi Upset1, We're sorry to hear about your experience. Our Telco Tech support team are usually available between 8am to 9pm all throughout the week. If the issue still persists please reach our support team via agl.com.au/contact-us 

We apologize for any inconvenience. Cheers, Deepesh