Lack of electricity data on app and online

[Wendell]

Has anyone else had this problem recently. This is the second time in two months this has happened and I haven’t  had any data show up in the app or online for over 10 days! Im getting extremely annoyed with this and have already reported AGL to the ombudsman about this last time, and now it’s happening again. I reported it,  had one phone call and since then nothing!!

Anyone else got any ideas about where to go with this  or should I go straight to the Ombudsman?  

[Raziel1972]

Hi Wendell

I don't know what everyone has been told but my inbox message says that my account has been put on hold while they review the fees. It also says it should be done by 22nd of September. How ridiculous that we have to put up with no data for a month,  while they imput some data!