About Wendell

That’s great Mark, but you’re the second person who was going to pm me privately, and I’ve heard nothing from no one. Service as usual from AGL! goinv to the Ombudsman at 3pm

I haven’t received any private message Nam.

But legally they HAVE to provide us with that information. I went to the Ombudsman last time after 4 weeks of no data and it still took them another 4 weeks! I got a reduction in my bill for inconvenience! Hoopla!!! mics sent them a message but have had no reply and this is happening just after they have updated the wifi to 4G! Utterly hopeless!

Has anyone else had this problem recently. This is the second time in two months this has happened and I haven’t had any data show up in the app or online for over 10 days! Im getting extremely annoyed with this and have already reported AGL to the ombudsman about this last time, and now it’s happening again. I reported it, had one phone call and since then nothing!!Anyone else got any ideas about where to go with this or should I go straight to the Ombudsman?