Hi Susan,
Thank you for reaching out.
In this case, we recommend contacting United Energy directly to confirm whether the request in question is legitimate or potentially related to a scam. When speaking with them, please let them know that you did not authorize or request this action.
It’s important to ensure your account and personal information remain secure, and United Energy will be best placed to provide clarity and support in this situation.
If there's anything else we can assist with, please don’t hesitate to let us know.
SYED
