Billing on app not working

Minion
Switched-on
2 Replies 2820 Views
 
6 REPLIES 6
-Olgi-
AGL Moderator
2 Replies 2818 Views

Hi @Minion,

 

Welcome to Neighbourhood. I'll send you private on how to proceed with your enquiry.

 

Kind Regards,

-Olgi-

Funkyshoes
Switched-on
1 Reply 2810 Views

Hello, I am having the same issue, I am unable to download my bill on either the app, the website or the email link. Please help

Minion
Switched-on
0 Replies 2801 Views

Hi Olga, I still have the same problem with the app. Billing isn’t working.

-Nam-
AGL Moderator
0 Replies 2791 Views

Hi @Funkyshoes, welcome to AGL Neighbourhood! 

 

We did have an outage over the weekend but it was fixed Monday morning! Are you able to try again and see if you can download them?

 

-Nam-

chinoqueenie96
Switched-on
1 Reply 2587 Views

I am having the sme issue billing app is freezing every time I try to use it for the last month 

-Olgi-
AGL Moderator
0 Replies 2575 Views

Hi @chinoqueenie96,

 

Thanks for getting in touch. We have made a few updates on our App recently which has caused some customers to experience these types of errors. I will send you a private message so I can grab your account details and assist you further.

 

Thanks,

-Olgi-