Billing on app not working

[-Olgi-]

Hi @Minion,

Welcome to Neighbourhood. I'll send you private on how to proceed with your enquiry.

Kind Regards,

-Olgi-

[Funkyshoes]

Hello, I am having the same issue, I am unable to download my bill on either the app, the website or the email link. Please help

[Minion]

Hi Olga, I still have the same problem with the app. Billing isn’t working.

[-Nam-]

Hi @Funkyshoes, welcome to AGL Neighbourhood! 

We did have an outage over the weekend but it was fixed Monday morning! Are you able to try again and see if you can download them?

-Nam-

[chinoqueenie96]

I am having the sme issue billing app is freezing every time I try to use it for the last month 

[-Olgi-]

Hi @chinoqueenie96,

Thanks for getting in touch. We have made a few updates on our App recently which has caused some customers to experience these types of errors. I will send you a private message so I can grab your account details and assist you further.

Thanks,

-Olgi-