App stopped updating

Victor13
Switched-on
1 Reply 5099 Views

On the 20th of July my Usage report stopped working. Now 14th of August.

3 REPLIES 3
David_AGL
AGL Community Manager
1 Reply 5083 Views

Hi @Victor13 , this is almost always due to a temporary billing block on the account, and will resolve itself shortly.

 

If you'd like to have the issue investgated, please send me a PM with your account details and I'll follow up.

Victor13
Switched-on
1 Reply 5027 Views

Hi David,

Still not updating since the 19th of July. 

Regards,

Vic

David_AGL
AGL Community Manager
0 Replies 5025 Views

No worries @Victor13 , I'll pass that on.