I'm in same situation. No data updates since December, away for work most of summer and when called in Feb was told everything ok. Just received bill with nearly 0 solar exports to grid which does not make sense given it was a) summer quarter and b) I was not home for most of the period?
Phoned to tonight and asked to send an image of my inverter? they have frozen the account while investigating. Don't understand why they didn't request this sort of information last time?
Checked meter screen and it is flashing R but do not understand the explanation given in the technical manual
