About ColleenL

Rank: Semiconductor

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ColleenL Semiconductor
01-06-2021

Re: Smart Meter app not updating

Thanks Mark for you reply. Seems like it’s a common problem, if the system keeps operating then it should be a simple IT issue. It’s been a week now still no lucky. Just double checking while your usage wasn’t updating the solar was working all the time right? Means the solar credit didn’t stop?
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ColleenL Semiconductor
01-06-2021

Usage stop updating In App

Hi, my meters and usage stopped updating since 25th week which was exactly one week ago, called AGL 2 days ago they just said the the technician will follow up and keep trying. Apparently there is no help. Please advise. Thank you
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ColleenL Semiconductor
01-06-2021

Re: Smart Meter app not updating

Hi, my usage isn’t updated since 25th May. Please advise. Thank you. C
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