TLDR: Having discussed this at length with AGL directly, the truth of the letters addressed to “Energy Consumer” is that they are in fact bills issued by AGL, however they are not legitimate contracts and cannot be enforced in any way – if you have one, don’t pay it, if you have paid one, get your money back. Image borrowed from this thread: https://neighbourhood.agl.com.au/t5/Energy-Accounts-and-Billing/Fake-AGL-Bill/td-p/21142 Here are the facts, and their method of creation: AGL was the energ ...
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