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Different accounts mixed up

Hi, I called yesterday but the staff hung up on me after not understanding my issues. I already had an account with AGL but I made a new account with a new email address for another property and the staff I was dealing with mixed up the account details of both together.I updated what I could in the account details to the correct ones but my problem right now is the NBN plan for one property has been linked to both accounts and I cannot update this one on my side. Is there any way you can help me ...
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