About Melita

Dear NeilC, I'm not sure what you mean by the first three lines of your response but using Firefox has solved my problem though I still don't understand why I could open the electricity bill using Chrome but not the gas bill. Thank you for your help. regardsMelita PS How do I 'Solve' the Post?

On my gas bill email, when I click on the 'Download your bill' link it doesn't do anything. On the electricity bill email it downloads my latest bill. To access my Gas bill I have to log in to my account which defeats the purpose of the 'Download your bill" link in the email.

Hi, I know bills are available from our accounts but if you put links into our emails they should work.Btw, it works for the electricity bill but not the gas bill. Why? RegardsMelita