Just a further thought: To lower your gas bill, what you need to do is lower the actual number of cubic metres of gas used (you can see this on the meter near your gas tap, usually on the side of the house). You might be able to track down whether the heating or hot water is using the most gas by writing down the number on the meter each day for a couple of days when you use the heating, and each day for a couple of days when it's cold but not quite cold enough to turn on the ducted heating. The ...