Don't hold your breath. ACL work at a snails pace in all things sadly. Even more so when they have to credit you with solar Feed in Credit.
My advice to you is set up an Excel spread sheet and enter in your solar generated and solar feed in from your inverter app.
I changed from Click Energy to AGL on the 20/12 I still have the confirmation email yet Click and AGL only started work on the actual switch over on the 10/01. Since then its been emails and phone calls to try and ...