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Remote Energy Meter Read Wrong or perhap meter faulty

Hi everyone, Issue: Energy usage from my "Smart meter" display is far lower than the remote read of AGL since I found from AGL mistake on my bill (wrong calculation). I made an inquiry and email them how and why there is big gap different ? I got few answer back from AGL that " "WE ARE NOT ACCEPT CUSTOMER READ" because this is a SMART METER. The data will be sent to use every 15mins .. Fact :There are instruction how to read your Smart Meter:https://www.powercor.com.au/our-services/smart-meters/ ...
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