Hi @amlav, the link @David_AGL provided above for My Account currently is working fine. If you then click on the BILLING tab at the top of the page that opens, you can download your current/previous bills as pdf there. I just received my latest bill and both this and the email links are working without a problem. Re doing your own meter read, the Help page under Why to I get estimated bills? states:"Once we get an actual meter read from your distributor, or once you submit a read yourself via M ...