About AdeOm

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AdeOm Switched-on

Re: Solar refund

My refund had always been paid to my bank account BUT NOW for the last 3 billing periods AGL is withholding it. Why?Why is it my responsibility to chase down my money? Why did AGL unilaterally alter the setting so that now I have to find out how to get my money?I am not an administrative employee of AGL, so why make me do admin tasks for you?
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