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thomasg1 Conductor
16-11-2020

Re: Bill estimates and Actual readings

Hi Ellen, It's not my job to provide the readings, and it's a bit insulting that you would suggest that an option. One of your colleagues has also indicated that AGL are not responsible for taking the actual readings, rather it is done by my "local energy distributor". As I see it, when estimating, AGL are reliant on meter readings to be able to make any sort of reasonable estimate of my bill. I understand why a bill can be estimated. However I have received five bills now that have ALL been ...
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thomasg1 Conductor
08-11-2020

Re: Bill estimates and Actual readings

Hi Jenna, Please respond to my message. Thank you, Thomas
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thomasg1 Conductor
05-11-2020

Re: Bill estimates and Actual readings

Hi Jenna, This is me contacting AGL directly. Per my first thread, your 'Chat with us' function on your website does not work. Again, please just review my questions and respond. Thanks, Thomas
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thomasg1 Conductor
04-11-2020

Bill estimates and Actual readings

Hi AGL, Two weeks ago I asked you about bill estimates: https://community.agl.com.au/t5/Accounts-and-Billing/Bill-estimate-Chat-with-us-does-not-work/m-p/22441#M6695 You responded, but you didn't answer any of my questions. I submitted a reply to the response I received asking you to answer the questions, but this is no longer in the thread. Please answer my questions. A canned response does not help me. Thank you, Thomas
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