About Muzz

I have installed the app and the account info is correct but across the app it says Sorry we were unable to rerieve your information. Please try again later. That has been that way for weeks now. On the online AGL IQ using my computer it says Unfortunately, there was an error loading your usage charges data. Please try again later. (ZIEIQ001 - 014). How can this be corrected as I would like the phone app to work.