Hi there AGLWell first of all lets be clear, your business doesnt care for loyalty, long term customers, or even those that are in front with paying their bills. Your blanket approach to charging everyone the same is setting the scene for people to shop around, and then because of what I call legal collusion, no one is really offering better deals, so we stick with the same old flavour. So my question is simply this, how can my monthly bill have doubled since all these changes. I work FT so noth ...
