About Mary1

Rank: Semiconductor

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Mary1 Semiconductor
21-08-2020

Just earned a badge for a complaint, Horrendous

All i need is help getting my online account up and running ( only taken two months and 12 call/emails) now i still do not have a online account BUT!!!!!! I have a STAR for my complaint, for goodness sake how dumb have we become, PLEASE!!!! all l want is a ONLINE ACCOUNT.... NOT A STAR!!!!!!
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Mary1 Semiconductor
20-08-2020

Re: 12 phone calls numerous emails and still NOBODY want to get my account ONLINE up and running

Thank you for your reply. I have made many calls over the last few weeks trying to understand why my online account is inoperable. I joined AGL May 22nd and have to date received nothing in regards to my account other than the original email with my account number, I will also state, Staff were incredibly unhelpful and never really wanted to talk, One person even stating "Is you electricity on" I stated "yes" her statement was " OK thats a good thing, try to reregister your details" I stated But ...
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Mary1 Semiconductor
16-08-2020

12 phone calls numerous emails and still NOBODY want to get my account ONLINE up and running

12 phone calls numerous emails and still NOBODY want to get my account ONLINE up and running.been with AGL for over 2 months and trying to find out why my ONLINE account will not work, other than to keep tell me "we are getting your account ready, try again soon" spent 1 hour on Saturday and three people passed me on to somebody else, sound like AGL are not customer friendly, just want your business...well if not sorted I will have no problems hopping out...plenty of competition.
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