About Terencino

NeilC, I understand you may have been trying to be helpful. However, you have ignored my reasonable concerns without bothering to read even half my post, and your opinion as to why the charge was so high has no logical or legal basis. For the record:1. AGL has no right whatsoever to make ad hoc retrospective adjustments (massively in AGL's favour) to user charges without consultation or proof for any period (let alone the last 15 years). Anyone thinking such an action is reasonable would think o ...

For the last 15 years our monthly gas bills was about $100. A new meter was installed in June and the bill was $820 for the month. When the cost hit my account I thought it was the quarterly electricity bill! From what I can tell from the bill, most of the cost was due to the "actual" final reading of the old meter. The old meter is gone now, so the reading can't be verified. What's more, the July charge from the new meter was $250. Something is wrong. Appreciate any advice or assistance Thank ...