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Bruz Switched-on
16-11-2020

Re: COVID-19 Electricity and Gas Network Relief Package

Hi Ellen1! I understand the criteria were these:Small business customers who consume less than 40MWh or 400Gj per annum (2019)Use less than 25% historical average consumption for the period 1 April to 30 June 2020I am pretty sure we meet these criteria as we were effectively closed for the period. Can you confirm these criteria and how one can get the decision reviewed if the criteria seem to be met? Thanks Graham
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Bruz Switched-on
05-11-2020

COVID-19 Electricity and Gas Network Relief Package

During March 2020 Ausnet Services and Energy Networks Australia announced the "COVID-19 Electricity and Gas Network Relief Package" which was to give rebates for network charges to small business customers who were having stress and were mothballed due to COVID-19. This was to apply from 1 April to 30 June 2020. It was to be paid by end of September 2020 by retailers.I am not able to find any information for this relief package on AGL pages. I would like to know how AGL is implementing this and ...
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