SAGAM's latest conversations

SAGAM Conductor
27-03-2020

Re: What is happening with your billing system????

I am hoping by giving you this information it might help you solve the problem. I work in the software/hardware industry (electronics), good luck.
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SAGAM Conductor
27-03-2020

Re: What is happening with your billing system????

Yes I have had confirmation that my credit card worked. FYI I have only started expericing this billing problem since you organised for my electricity meter to be changed to a SMART meter.... Seems not to be so smart a word overly used by industry lately. Also the smart meter is meant to allow AGL to keep accurate usage of my account and you dont need to read the meter so why are you still estimating my consumption??? Should it not be actual consumption?
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SAGAM Conductor
25-03-2020

Re: What is happening with your billing system????

David I have sent through some more information via the compliants email showing the issue I can see from my account.
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SAGAM Conductor
25-03-2020

Re: What is happening with your billing system????

So from my account it just sends you to many choices and I have sent an eamil via the compliants email but the response was only AGL is looking into it but no answers. Which billing is the valid invoice, no suggestions etc... so I tried to pay by credit card (as I deleted the auto account debt to protect me from your system to keep taking all the invoice you have sent me) but that doesnt seem to have work and I am not willing to do it again unless I get confirmation from VISA that it has failed, ...
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