JessLilley's latest conversations

JessLilley Switched-on
03-02-2020

Switched to solar and battery in November, still being charged estimated electricity

I switched to Solar end of Oct, so lets say November and have called several times to switch to Solar Savers, which is now in effect. But I have been charged for estimated electricty usage this entire time even though I have a battery and have not used any electricity from the grid. After at least one call a month, with time to resolution being 5 days, then 10 days andI have recently been told AGL did not receive the CCEW (3 months after install), which has now been provided and I have just rec ...
1 Reply 0 Likes