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AA-K Switched-on

Re: Simply cannot login

I'm having exactly the same problem. After many attempts at 'validation' and being sent through 'the loop', I eventually managed to speak to someone (3rd time) who said they would refer my problem to Technical Support and I would hear back in a few days. Three weeks and three days, I'm still waiting and still can't access my account. Like you I'm seriously thinking of changing to another provider. I don't do business with incompetence.
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