Ive had a similar question. Ive spoken to many AGL personal and still i dont have any solar activity on my account. AGL are still charging me for electricity even though i have solar. Its an AGL issue. ive also paid my Last account and they say I haven’t. AGL app doesn’t show up to date payments. ive asked questions via the help link and they say they will respond in 30 minutes. no im not happy with AGL. I haven’t been for some time. A change is inevitable.