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OpsMan Switched-on

Re: What is the "Debit adjustment" on my account?

I had something like this come up too. No explanation. Just hidden away on the second page. Even help desk at two levels couldn't tell why it was there. All my relevant readings were actual, not estimated. I am losing confidence in the AGL billing systems. It comes across as a sneaky grab for money. Will be looking elsewhere soon I think.
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