About Lenes1

Hi David_AGL Another 2 weeks gone and no answer to why my problem wasn't fixed for so long despite Chat Personnel promising to get problem fixed at the end of every chat. Luckily I get electricity usage and production updated, so I should probably go quiet and be grateful that I have access to data since it was fixed. I will bump in few more times into this thread and most probably will give up, with assumption that I expect too much. Bye for now.

About 2 weeks gone since my problem was fixed.Any results of Chat / IT section investigation why so long nothing was done despite me contacting AGL a number of times since June 2019?Or you would rather let this question get dust all over and get forgotten? Just asking ...

I would like to know too. At times I wasn't sure what to think about AGL. Another thing, contacting AGL is a chore:1. Almost impossible to talk to person.2. I found it impossible to get to higher level of authority, to complain about treatment from first contact personnel. (Don't get me wrong, Chat personnel is nice and willing to help and they all got 10 for treating me during chat, but NO ACTION, looked like "Ground hog day" to me, just had to wait for 3, 5 or 10 working days and then had to t ...

Because I am no longer Lenes I cannot mark mater: solved, what a bummer.