Hi, same for me. Been like this for over 2 months...so frustrating from one of our supposed leading retailers!Every time I call, I get a new link to 're-activate' with always the same result, 'Something unexpected happened'.At first I was told that because my first account had not been generated, it would be operational after that.That's actually not true, because when I first set up my online account, I could navigate around it even though my first account had not yet happened. Anyway, a medal ...