About 1610

Well thanks for replying anyway, still same result.Freezes, same error message, then logs me out and invites me to log in again.Please fix this.

Hi, same for me. Been like this for over 2 months...so frustrating from one of our supposed leading retailers!Every time I call, I get a new link to 're-activate' with always the same result, 'Something unexpected happened'.At first I was told that because my first account had not been generated, it would be operational after that.That's actually not true, because when I first set up my online account, I could navigate around it even though my first account had not yet happened. Anyway, a medal ...