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Jac Switched-on

Re: For a few weeks cannot access agl app get response ‘it’s not you it’s us try again’

I can not access due to the “it’s not you it’s us” issue. Can you please fix this for me? Also why is it so hard to get help ie why do I need to post to get help? This app has an emphasis on the community page rather than the service I’m paying for!!
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