About AB_AGL

Rank: AGL Employee

Learn more about ranks and badges.

AB_AGL's latest conversations

AB_AGL AGL Employee
12-01-2021

Re: AGL Mobile App for Android

Hi Joybelle, Android version 6.0.1 was released in 2015 and is no longer receiving any updates from Google. We support a minimum of Android 7.0, as you can see on the Google Play Store here Please let us know if there's anything further we can help with. Thanks,
1 Reply 0 Likes
AB_AGL AGL Employee
12-01-2021

Re: Can’t access app unless on internet

Hi Stina-chi, It looks like you've disabled access to mobile data for the AGL app. To re-enable access to mobile data, open the Settings app on your iPhone and scroll down to and tap AGL. Turn on the Mobile Data switch and try again. If you're still having issues, please respond here. Thanks,
1 Reply 0 Likes
AB_AGL AGL Employee
12-01-2021

Re: App Glitch

Hi KB12, Can you try removing the app from your device and re-installing the latest version from the relevant store? If you're still having trouble, please reply here and let us know. Thanks,
1 Reply 0 Likes