About Aquila

ADDITIONAL CLARIFYING INFO: connect request to completion - THREE weeks Request application for connection was lodged and received on 24th January 2019. The connection date requested was 29th January 2019. this is 5 days notice but included a weekend and public holiday (26th). I also received a CONFIRMATION and advisement email confirming my connections WOULD be on these dates - 29/1 for electricity same as requested and 30/1 gas between 7am and midnight. I posted here on 31st January 2019 ...

I’d like to add my support to this idea as well as being able to download a minimum of one year of PDF bills easily and at all times. It’d be useful to compare personal usages at various points without having to search my email history or rely on ‘average’ Data. Id also like to add to this that being able to see a LOCAL (ie state) average usage would be the only useful ooh r to your household averages printed in bills (it’s just a space, ink, or graphic design waste of space now as bills here i ...

Should read people don’t only *move* when meter reads are due (they don’t only love then either but it’s an autocorrect error in this context).

“night lights on in one business day guaranteed, or we’ll pay you up to $250 a day” So that’s better?? ^ that is verbatim from the advertising run by AGL (and still running today). My electricity expectations are a misunderstanding? Based on what?? Should I have heard and read this guarantee as “one business week”? I fail to see how I’ve been the one with a misunderstanding in this case. What was misunderstood - Was it my interpretation of your primary marketing message/ sales pitch or was the ...