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aaa0802 Switched-on
03-02-2021

Customer Account Pool

Its great that AGL is offering gas, electricity, mobile phone and broadband plans. It would be good to see the introduction of a “customer account pool”. Any credit balance generated by solar for instance would be transferred into a customers pool account which would then be used against other services provided by AGL. Any direct debits that take place for gas, internet or mobile would be net of any credit remaining in a customers pool account. The above process enhances the benefit of having mu ...
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