About frustrated66

Hi Jordan Thanks , I will send an email to your complaints department.Its a waste of time ringing your Digital metereing team , they are the ones that said the best option is for me to buy my own meter.Getting information from them is all but impossible the email address you gave me complaints@agl.com.au however bounces back.Appreciate if you can send me the right address RegardsJack

I have posted about getting a meter upgrade before. Another 6 weeks has passed and AGLnow tell me that"There is no schedule for your area and since youve been waiting so long you could why dont you buy your own""REALLY AGL ! Dont you have any idea of service. Its appalling that after waiting 12 months since I was first promised that you would tell me the best option is to but my own meter.Is there a hidden agenda here not to fulfill your responsibility and change meters ?

I have been trying to get a Net meter upgrade , have spoken to AGL on at least 10 occassions over the past 6 months , have been promissed on several occassions and even been given a date on a couple of times but no one ever turns up nor does AGL advise me .I am now being told that it will happen over the next couple of months!!Cant say I have any faith in AGL ever installing this meter.Have been an AGL customer for over 10 years and now have no choice but to change suppliers.Not good enough AGL ...