About LoriG

I have been told that the extra payment I made will offset my next month bill. And I checked my current bill and i still made the full payment without credit applied. I contacted AGL again and customer service said AGL is no longer looking after my anccount and transferred me to another customer service. In the end I have been told that My energy discount is no longer available because my Telco service is not with AGL anymore.

Hi Chris I’m having same issues here. I’ve reached out to AGL support via app Chat and phone call by 5 attempts and each with a waiting time of around half hour. But still couldn’t get the issue fixed as connection was discounted each time. Is there a quick way to make it work? Thanks Lori