glen-robles' latest conversations

glen-robles Switched-on
2 weeks ago

Bundle discounts dropped after Energy Telco / Aussie Broadband platform migration (August Invoice)

Hi everyone, I’m reaching out to see if anyone else has experienced their bundle discounts disappearing after the recent backend migration to Energy Telco / Aussie Broadband. My NBN and two mobile lines had their recurring bundle discounts ($15 off NBN and $5 off each mobile line) applied without issue on my July invoice. However, on my August bill, all three discounts dropped off, and I was billed full price. My active AGL Electricity plan at the same address hasn't changed. Has anyone had succ ...
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