Hi Chris, Thanks for getting back to me. The page appears to get “stuck” on loading, and on refreshing I get an error message stating “Unable to load internet and mobile servicesPlease select 'Overview' or 'Back' in the top left of your screen to go back and try again.” The other areas of the app (gas, electricity) are unaffected and I can access them without issue. Lesley me know if there’s any other info you need