I have been with agl for about a month and just installed solar 1 week ago. The usage and rates were all correct until today and matched my usage in my battery/ solar inverter app. Then today all the usage has changed dramatically showing 15kw and 17 kw used the last two days respectively when in fact my usage from the grid was leas than half a kw. The historical usage is all wrong and suddenly all my rates have changed also tried the online chat but got nowhere is the ombudsman my only solutio ...
