There are so many ways using AGL has made dealing with our household electricity more difficult. It is government mandated that the bill shows if there is a cheaper rate but AGL ensures that you cannot easily make the switch. We are on a senior savers rate but you cannot even find this in the app or on the website apparently the rates have changed and the newer version is cheaper but there’s no way to change it yourself (just to change to more expensive rates) and AGL doesn’t just roll you over ...
