AGL has THE worst Customer Service of any Australian organisation, Every single time I just get obstruction, obfuscation, and hostile staff. Recent query was about a Body Corporate fee. Woman who answered just kept citing privacy act and that I couldn't query a bill. Well, fair enough I suppose, but to all my queries about next steps and how to resolve this, she kept repeating over and over again that she wasn't going to break privacy laws "just because I wanted her to" - said an extremely hosti ...
