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HiI reached out around end of May 2026 under the same subject "Notifying AGL of wrong meter and add the right meter but wrong meter remains in account". I was told then that this has been resolved despite the wrong meter continues to appear under my account. After couple of message exchanges, my messages were ignored.It has become apparent that this remains unresolved as earlier today I received billing for that wrong meter. As mentioned all along that I would not be responsible for a wrong mete ...

Hi ChrisInfo asked has been shared via private message. Your help in having this resolved asap would be most appreciated. Please let me know.Thanks,

Recently switched to AGL but soon after noticed that AGL got the wrong meter NMI. Notified AGL about the right NMI and asked for AGL to remove the wrong meter. AGL proceeded to add the right meter NMI but wrong meter remains. I now see 2 sets of electricity meter consumption + associated costs in my account. I have asked AGL through app chat to remove the wrong meter and was promised that would be done but it continues to remain under the account. Please help. I would not be paying for any charg ...