I have used your app quite extensively in helping me with my gas and Electricity accounts. For a fe months I have entered my app and provided my email address and password as normal. Then I need to add my mobile number for my 2 factor authentication. My next screen then displays: That's awkward. Theres a problem with our servers we should have it fixed in no time. Sorry for the hold up"' Well I have been waiting a long time and still no recovery of the information available. Can you hel ...