I moved into my new place yesterday, which was supposed to be the first day of my NBN connection with AGL (FTTB). Unfortunately, it has turned into one of the most frustrating onboarding experiences I’ve ever had. AGL sent me the modem and the DSL cable. I plugged everything in exactly as instructed. The modem powers on, the DSL light is on, Wi-Fi light is on, but the Internet light has never turned on — not once.Since yesterday, I’ve been chatting with multiple AGL support agents online. I’ve f ...
