I just received a call from Craigieburn Vic as well from an Indian man offering to upgrade my plan to much cheaper below market rates. He then put me through to a "senior supervisor" to do the "upgrade". They were both unprofessional and rude and had a bit of information about me - name, the fact that I was with AGL and a very old postcode. I asked questions about why they were calling and how they knew information about me - and they were quite rude and assertive. I ended up hanging up, but un ...