About DC07

(removed personal details) is my account no

Where have you sent a private message??? I do not have a message from you and still do not have the gas usage registering.

I have the same issue. It is practically impossible to speak to someone - when I have gotten through I was told this would be fixed - not the case. I am unable to see gas usage in the app or online.I have manually entered a reading and not received any confirmation of this. VERY FRUSTRATING!!