There should be the availability of applications on line through the AGL account to initiate a withdrawal of the credit balance.Going through the call centre or online ‘chat’ takes far to long and I am worried about the safety issues. is this a work in progress please as it has taken me to many hours over the last 2 days along many phone calls and on line chats with conflicting information to finally get it done. I’m exhausted!. PLEASE is this eventually going to happen or perhaps it’s a work i ...