@Rajin wrote: i just paid my monthly bill yesterday but idk why they direct debit not once but twice which i don’t even understand. Please help me what should i do?Hello @Rajin,If your direct debit was charged twice, contact your bank immediately to report the duplicate transaction and request a reversal. Also, reach out to the billing company to confirm the error and prevent future repeats. Keep records of both charges and any communication for reference.Best regards,Thomas Henry